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The Forrester Wave : Enterprise Service Management, Q4 2019

raquelwinkler
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In the 23-criterion evaluation of enterprise service management (ESM) providers, Forrester identified the 15 most significant ones — Atlassian, Axios, BMC Software, Broadcom, Cherwell Software, EasyVista, Freshworks, IBM, Ivanti, ManageEngine, Micro Focus, ServiceNow, SolarWinds, TOPdesk, and USU Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals select the right one for their needs.

Key Takeaways

ServiceNow, BMC, Micro Focus, Cherwell, Axios, And USU Software Lead The Pack

Read full report

 


Raquel Winkler
Micro Focus Community Manager
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