Created On:  23 March 2010

Problem:

Two Custom Organization Views are created. If a Technical Organization View belongs to the both Custom Organization Views and it is updated with new objects or some of the objects inside the Technical Organization View are modified and then Software Life Cycle job is submitted, will the two Custom Organization Views be updated automatically?

Resolution:

When Configuration items or associate objects are added to a Custom Organization View (from existing Technical Organization View), the changes made in the attached Technical Organization View will update automatically the corresponding Custom Organization View.
The result will be the same if there are two Custom Views as follow:
 
1. There are two Custom Organization Views and a Technical Organization View.
2. The Technical Organization View is attached to the both Custom Organization Views.
Note: If you choose to Attach Configuration Item, you will see a warning message that says you have to submit the Calculate Custom Views metric job and Summary update job after you have made modifications to the Custom Organization View. This job is required when a Custom Organization View is created or updated by connecting/disconnecting objects to a node (not by just attaching and/or detaching nodes). This job updates the Metrics and Trend information for that kind of Custom Organization View.
3. Technical Organization View is updated with new objects or some objects are modified and then Software Life Cycle job is submitted.
4. As a result, the both Custom Organization Views are updated automatically with the changes made in Technical Organization View.