Created On:  20 September 2011

Problem:

User is unable to connect to Modernization Workbench workspace on application server from the end-user/client machine.  User is attempting to access server thorugh a mapped network drive on the client.

Resolution:

Mapped drives are not supported in Modernization Workbench as access paths for Workspaces.  It's recommended to make a copy of the RWP file on the server and download it to the client.  From here, the RWP file can be used to access the Workspace on the server.  Minor changes may be required to the RWP file in relation to the client as opposed to the server.
Incident #2536929