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NetCharts Server 5.5 must be installed before upgrading to EV Express 2.1.03.
EV Express fails to display charts with the error “Chart Can Not Be Displayed” after you upgrade from version 2.1.02 to version 2.1.03. The error results when NetCharts Server 5.1 has not been uninstalled, or when NetCharts Server 5.5 has been installed incorrectly.
Uninstall NetCharts Server 5.1 and NetCharts Server 5.5, then reinstall NetCharts Server 5.5:
Incident Number: 2286944