Summary
This article describes what to be perform when encounter Certificates Issues Logger: Upgrade Breaks Logger OBC

Products
ArcSight Logger

Environment
Logger Appliance and software Versions above 7.1

SYMPTOMS:
1. Forwarding Stops

2. Certificates page…

Summary
This article describes what to be perform when change on logger from Appliance is encountered

Products
ArcSight Logger

Environment
Logger Appliance L7600 HP ProLiant DL360 Gen9 or Gen10

Situation
Certain users performed FQDN change but do not restart…

Summary
This article describes in the event occassionally one may not have GUI to collect logs and this is the procedure to obtain them

Products
ArcSight Logger

Environment
Appliance L7600 L7700
Logger version above than 6.71

Situation
Graphical Interface is…

Deploy REST Web Service to remote MFDS shows error 'Unable to bind to directory: (49) INVALID_CREDENTIALS'

Full article: https://portal.microfocus.com/s/article/KM000007989

Summary
This article describes what to be perform when other issue with certificates between Logger and ESM arise

Products
ArcSight Logger

Environment
Appliance or Software above to 7.1 version

One may have seen some cases where the On Board Connector (OBC…

Summary
This article describes what could happen on scenarios Logger Forwarding events to ESM

Products
ArcSight Logger

Environment
Logger Appliance and Software above version 7.1

SYMPTOMS
1. Forwarding Stops

2. Certificates page is blank

3. ESM destinations…

Summary
Why can the event EPS IN and EPS OUT statistics reported by Logger drop from a normal operating rate to goes to 0 randomly?

Products
ArcSight Logger

Environment
Logger 7.1.0 - Appliance (observed)
Can affect other versions.

Situation
The EPS IN and…

This transition evaluation guide covers the reasons why you should transition to ArcSight SaaS now; a guide for you to evaluate whether ArcSight SaaS addresses the broad use cases you care about; how Logger and ArcSight SaaS compare in their ability to…