Hello,
What is the ideal size of the Logger default storage group? We have 6TB storage for Logger events with 1.5 year retention. However we need 2 years retention, should I add more disk to the Logger server or start archiving to NFS ? It feels the 9TB…
Summary
This article describes what to be perform when encounter Certificates Issues Logger: Upgrade Breaks Logger OBC
Products
ArcSight Logger
Environment
Logger Appliance and software Versions above 7.1
SYMPTOMS:
1. Forwarding Stops
2. Certificates page…
Hello everyone,
I am new in arcsight logger, I have a question about storage groups. how we can monitor the usage of storage groups in order to estimate the size that we will added to some storage groups for example ?
I know that there is a list that display…
Summary
This article describes what to be perform when change on logger from Appliance is encountered
Products
ArcSight Logger
Environment
Logger Appliance L7600 HP ProLiant DL360 Gen9 or Gen10
Situation
Certain users performed FQDN change but do not restart…
Summary
Why can the event EPS IN and EPS OUT statistics reported by Logger drop from a normal operating rate to goes to 0 randomly?
Products
ArcSight Logger
Environment
Logger 7.1.0 - Appliance (observed)
Can affect other versions.
Situation
The EPS IN and…
Summary
This article describes in the event occassionally one may not have GUI to collect logs and this is the procedure to obtain them
Products
ArcSight Logger
Environment
Appliance L7600 L7700
Logger version above than 6.71
Situation
Graphical Interface is…
Summary
This article describes what to be perform when other issue with certificates between Logger and ESM arise
Products
ArcSight Logger
Environment
Appliance or Software above to 7.1 version
One may have seen some cases where the On Board Connector (OBC…
Summary
This article describes what could happen on scenarios Logger Forwarding events to ESM
Products
ArcSight Logger
Environment
Logger Appliance and Software above version 7.1
SYMPTOMS
1. Forwarding Stops
2. Certificates page is blank
3. ESM destinations…
Hi,
When we need to use Distinguished Name to map it to a Windows AD user. ArcSight Logger should be able to add/delete user using Windows AD group/user directly.
Thanks.
Deploy REST Web Service to remote MFDS shows error 'Unable to bind to directory: (49) INVALID_CREDENTIALS'
Full article: https://portal.microfocus.com/s/article/KM000007989
Hello guys,
I upgraded my logger from 6.6 to 7.0, after login it says i need to configure storage groups for logger to be fully funtional(default and internal storage groups are no longer there). When i go into maintenance mode and try to create a storage…
People’s stories are my favorite. I love hearing people’s life stories and learning more about them, and why they tick. Hearing John Keane speak on the recent Reimagining Cyber podcast, “A discussion with the Software Angel of Death…
Hi Team,
Can you assist me in deleting Arcsight_data_XXXX Files from the folder /opt/data/logger/ since these files are consumed 100% all the available 26T disk space.
I got to know these files will recycled by Application however I need to perform Data…
HI Team,
Requesting you to please update parser and add support for below Cisco Meraki Models, as we are receiving unparsed logs from below firewall modules.
|
MX100 |
|
MX250 |
|
MX60 |
|
MX64 |
|
MX64W |
|
MX65 |
|
MX65W |
|
MX67 |
|
MX67C-NA |
Carlos,
"Service Manager" is a different product. The default header label for the agent UI is the generically used "Service Management" term
Here is the link to the documentation page regarding the workflow debug tool:
What kind of EPS is this connector doing? Have you done any connector tuning for the logger destination?
Support
Documentation
Training
Partner Portal