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Create Jira plugin which enables direct links to entities in Octane

Idea ID 2705644

Create Jira plugin which enables direct links to entities in Octane

Would like to link to Octane entities direct from Jira

6 Comments
Jesper Outstanding Contributor.
Outstanding Contributor.

Jira doesn't allow issue link to Octane - this would indeed be nice with a Octane Issue plugin!

Would be nice to fetch the status/phase as well.....or if its Blocked

 

jira blocks issue.jpg

Below is the current workaorund which is more or less uselessIssue links.jpg

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Needs Clarification

Hi @Jesper 

Usually the assumption with the Jira plugin is that the work items are synced somehow and the users don't have to link manually. Can you please explain the use case you are referring to?

Jesper Outstanding Contributor.
Outstanding Contributor.

We have some products maintained in Octane and some in Jira

If the core system (Octane) have a defect they might be blocking development in client which are maintained in Jira - we don't synch defects just because they are blocking/dependent since it's solved in Octane.....

br jesper

Micro Focus Expert
Micro Focus Expert

As Yael stated the plugin is intended to be used in conjunction with some type of synchronisation tool.  An Octane defect is stored in Octane and a Jira defect is stored in Jira.  To link I would imagine some type of external tool that would run and would be able to update the statuses as needed. 

Jesper Outstanding Contributor.
Outstanding Contributor.

We have lot more complex infrastructure as some solutions are just maintenained in ALM and Octane and some in Jira. We don't want to setup synch just because of this.

So a dynamic link within Jira to Octane would be very useful

Jesper Outstanding Contributor.
Outstanding Contributor.

Synching entities between 2 systems shouldn't be solution to everything.....doesn't give any value at all! What do give value is fixing the defect!

In our world we should always prefer to work in one system if possible.

Synching defects two-ways is always a challenge and has to be followed up - new users has to be added on both sides, changes done on either side in fields and list etc......many reason why it might fail!

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