Highlighted
L Pennington Super Contributor.
Super Contributor.
1987 views

Octane ALM License Sharing

Jump to solution

Trying to setup ALM license sharing between ALM 12.53 Patch 2 and Octane .4

Have setup the site parameter and project in ALM, and added a user to the project. Octane.yml contains required details:

license:

  mode: almSharing

  almSharing:

    url: http://10.101.15.102:8080/qcbin

    almIntegrationUser: octintegration

    almIntegrationPassword: QCC:vMtMai3U23knfhlM75VAHdjl9CbIQu7UQlgvzQKQnO$

  standalone:

 

Email is received though saying:

Failed to manage License: The ALM Octane server has failed to retrieve license from ALM (ALM return status code is 401). Any ideas?? I have double checked the octane integration user ID and password and can login to ALM with them.

In ALM logs:

com.hp.alm.platform.exception.CTdException

Messages:
Error parsing request from [0:0:0:0:0:0:0:1]. Request body starts with: {
0: \00000017\0:conststr:PingToServer,
1: \0000002F\0:conststr:88BD189E-D36C-460B-AC1D-FB7C81AF7155,
2: "0:int:0",
3: "0:int:175209",
4: \00000023\0:conststr:sOrV-6mya8wbpKXtGQUTTA**,
5: "0:int:-1",
6: "0:int:2616685407",
7: "65536:str:0"
}
; For input string: "2616685407";

Stack Trace:
java.lang.NumberFormatException: For input string: "2616685407"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Integer.parseInt(Integer.java:583)
at java.lang.Integer.valueOf(Integer.java:766)
at com.mercury.optane.core.webgate.CWebFunctionParams.buildParamsCollection(CWebFunctionParams.java:116)
at com.mercury.optane.core.webgate.CWebFunctionParams.<init>(CWebFunctionParams.java:49)
at com.hp.alm.platform.web.CQcHttpRequest.<init>(CQcHttpRequest.java:64)
wrapped in com.hp.alm.platform.exception.CTdException: Error parsing request from [0:0:0:0:0:0:0:1]. Request body starts with: {
0: \00000017\0:conststr:PingToServer,
1: \0000002F\0:conststr:88BD189E-D36C-460B-AC1D-FB7C81AF7155,
2: "0:int:0",
3: "0:int:175209",
4: \00000023\0:conststr:sOrV-6mya8wbpKXtGQUTTA**,
5: "0:int:-1",
6: "0:int:2616685407",
7: "65536:str:0"
}

 

 

 

 

Tags (1)
0 Likes
1 Solution

Accepted Solutions
Micro Focus Contributor
Micro Focus Contributor

Re: Octane ALM License Sharing

Jump to solution

Hi,

In order to support Octane - ALM license sharing you should install a hotfix on the patch 2 version

Did you applied the hot fix?

Also, if you can provide ALM server logs, it will be great

View solution in original post

0 Likes
10 Replies
Ziv_Birer Super Contributor.
Super Contributor.

Re: Octane ALM License Sharing

Jump to solution

Hi,

It seems as parsing error.

Please attach the following files for better understanding your situation:

  • octane.yml (under conf folder)
  • setup.xml (under conf folder)
  • wrapper.log (under log folder)

Thanks,

    Ziv

0 Likes
Micro Focus Contributor
Micro Focus Contributor

Re: Octane ALM License Sharing

Jump to solution

Hi,

In order to support Octane - ALM license sharing you should install a hotfix on the patch 2 version

Did you applied the hot fix?

Also, if you can provide ALM server logs, it will be great

View solution in original post

0 Likes
L Pennington Super Contributor.
Super Contributor.

Re: Octane ALM License Sharing

Jump to solution

Thanks, spoke to R&D and they gave me link to the hotfix. Applied and now working!

0 Likes
Sammy Brits
Visitor.

Re: Octane ALM License Sharing

Jump to solution

Do we know if ALM 12.53.46 (Patch 1) needs a hotfix for sharing ALM License with Octane  12.55.4.318?

0 Likes
Micro Focus Contributor
Micro Focus Contributor

Re: Octane ALM License Sharing

Jump to solution

Yes it requires hot fix as well.

0 Likes
NEW_ALM12 Outstanding Contributor.
Outstanding Contributor.

Re: Octane ALM License Sharing

Jump to solution

What is the hotfix link please?

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Octane ALM License Sharing

Jump to solution

There's no links for hotfixes. It's an internal Micro Focus link. You need to log a support case and ask for the hotfix.

0 Likes
NEW_ALM12 Outstanding Contributor.
Outstanding Contributor.

Re: Octane ALM License Sharing

Jump to solution

What if I do not have SAID? Can I still get an hotfix?

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Octane ALM License Sharing

Jump to solution

As far as I know, support is not for free unless it's one of those free trials. You can find Sales contact info here at https://software.microfocus.com/en-us/contact?utm_source=utility_nav to discuss the type of support that you need.

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Octane ALM License Sharing

Jump to solution

Just wondering how come you have valid ALM licenses you want to share without SAID.

In any case,  system requirements for Octane provide a link to hotfix. Alternatively, you can upgrade ALM to 12.55 or 12.60 to have this functionality included.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.