We would like to sync two workspaces. It seems that after sync is performed we will have an new epic with a different ID. Now there is a field "original ID" available and I would like to know if that could be a good fit or if there is a specific use case for that field which differs from my understanding?
Any other ideas?
How are you syncing two workspaces? In any case - the ID of the entity is automatically assigned by Octane and cannot be changed externally. The original ID is there to ensure traceability so that you know where that entity came from and can be linked externally.
There is a tool for syncing available.
We would not like to change the ID. We would like to use the ID in order to get it synced to a field in the new entity. I would like to see in workspace B in a new entity a referal to the original ID and was pretty sure that this field "original_ID" would be it. But unfortunately it didn´t work.
So what is the caes with that original_ID? It seems it worked with an older sync prozess which isn´t available any more. But how can I get that ID of entitiy A1 to show up in a field of entity B1?
Does this help?
Thanks Jesper, that works! Great. Now there is only one thing - as we sync entity A1 in a phase other than “new” and in workspace B a new entity appears in “new”, after refresh the entity A1 falls back into phase “new”. But it should stay in the phase where it was at last. Any idea?
This is only a problem for already created defects I guess:( But if you have a lot that might be a challenge to correct manually. For new defects it will not occur...
You might want to start synching without phase to start with and then later add phase one way or something and then two-ways....but you have to allow most transitions i guess.
@slbruce Thanks so far, but please have a look at what jesper replied. "You have to create new UDF's in both workspaces containing the ID from the other" - that is what helped. But thanks for your idea!
no, only one way and we do not sync defects, we sync epics. And even with completely new ones that problem occurs.