This website uses cookies. By continuing to browse or login to this website, you consent to the use of cookies. Learn more.
OK
PennyW
Captain
Captain
‎2015-09-03 18:14
601 views

ALM 12.20 License tab is blank

I was wondering if anyone has ran into this issue?  When in site administration, I click on the License Tab and it is completely blank.  I know I have licenses, so I am not sure why they are not showing up here.  

 

Any ideas?

 

Thanks!!!

 

 

Tags (1)
0 Likes
Reply
Report Inappropriate Content
2 Replies
David Chiappone
Absent Member.. Absent Member..
Absent Member..
‎2015-09-04 05:18

I'm having the same issue with some of my environments. since we were in the process of switching to an https environment I found that by forcing the site admin to the http: url would allow me to see the license information. thought it might have something to do with the security certificates but not sure. Others on my support team do not have the issue.  running Win 8.1 client with ALM12.01 patch 1

0 Likes
Reply
Report Inappropriate Content
PennyW
Captain
Captain
‎2015-09-17 21:28

Thanks David.  That was it...  If I connect directly to the server usign HTTP, I can see the licenses.  If I go to the DNS name and use HTTPS, it doesn't work.   I am not sure how I can fix this.. If you ever find out, please let me know.  Thanks so much for your REPLY!!

0 Likes
Reply
Report Inappropriate Content
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.