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ALM 12.21 Patch 1 -> ALM 12.21 Patch 2 : how to prepare for uninstall Patch 2 (revert to Patch 1)?

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Dears,

 

We are currently on ALM 12.21 Patch 01 (WIndows servers implementation).

Later on this year we will evaluate ALM 12.21 Patch 02. 

In the readme I only find notes on the installation.  As it always good practice to know upfront how one can revert to the original situation, here my question :

What would be the steps to revert afterwards to Patch 01 again in case we would assess this as being necessary ? 

I assume an uninstall via the section Control Panel - Uninstall a Program of "HP Application Lifecycle Management" would uninstall ALM completedly ? If so, how to revert to Patch 01 then...

Years ago for lower major versions of ALM I think these kind of actions were described but for the more recent versions I don't find this kind of information any more.

 

Thank you,

Jan

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Outstanding Contributor.
Outstanding Contributor.

In this case ,  as it is 12.21 , just run the patch install, it will detect the ALM version is installed and will ask you for continue,  it will install the patch.

The uninstall process is only when you are in a different major version, for sample 12.01, 11.5X, 11,  the software currently installed that are in those ranges must be uninstalled and then install 12.21 Patch 02.

There is not need to uninstall the previous patch 12.21 patch 01,  just install the patch 02;  if by any reason you need to rollback the patch , execute the patch 01 software installed,  no need to uninstall anything.

Cordially

 

"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution"

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Hello Jan,

 

Currently, it is not supported to revert patches. You are able to uninstall it no sometimes not all changes are removed.

In this situation, the best-recommended approach here is to create a snapshot of the environment and if there is a need after Patch 02 installation - to revert to this snapshot.

Best regards,
Anton Labachev

HP Support
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Outstanding Contributor.
Outstanding Contributor.

In this case ,  as it is 12.21 , just run the patch install, it will detect the ALM version is installed and will ask you for continue,  it will install the patch.

The uninstall process is only when you are in a different major version, for sample 12.01, 11.5X, 11,  the software currently installed that are in those ranges must be uninstalled and then install 12.21 Patch 02.

There is not need to uninstall the previous patch 12.21 patch 01,  just install the patch 02;  if by any reason you need to rollback the patch , execute the patch 01 software installed,  no need to uninstall anything.

Cordially

 

"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution"

View solution in original post

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