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Captain
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ALM QC Failed to Login; java.lang.NullPointerException

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Since today no one can login to our ALM QC application; no one can login, even the administrator can login. No login possible to the SiteAdmin, no login possible to the projects. Any idea?

The message are:

Failed to Login;

Stack Trace:

java.lang.NullPointerException

at com.mercury.optane.core.utils.spring.ContextHolder.getBean(ContextHolder.java:38)

at com.mercury.td.site.SaApi.getBean(SaApi.java:29)

at com.mercury.td.site.SaApi.getSiteParams(SaApi.java:17)

at com.mercury.td.saserver.api.logics.CTdUserLogic.errorCodeExistsInSaErrorCodeList(CTdUserLogic.java:2069)

at com.mercury.td.saserver.api.logics.CTdUserLogic.authenticateUserAgainstNetDomain(CTdUserLogic.java:2009)

at com.mercury.td.saserver.api.logics.CTdUserLogic.checkUserNonEncryptedPassword(CTdUserLogic.java:1616)

at com.mercury.td.saserver.api.logics.CTdUserLogic.checkUserPassword(CTdUserLogic.java:1578)

at com.mercury.td.saserver.api.logics.CSessionLogic.login(CSessionLogic.java:248)

at com.mercury.td.saserver.api.logics.CSessionLogic.login(CSessionLogic.java:176)

at com.mercury.td.saserver.requests.Login.execute(Login.java:48)

at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:90)

                wrapped in com.mercury.optane.core.CTdException: Failed to Login

at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:97)

at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:484)

at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:476)

at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:350)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:30)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.mercury.optane.core.state.ServerStatusFilter.doFilter(ServerStatusFilter.java:33)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)

at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)

at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

at java.lang.Thread.run(Thread.java:619)

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Captain
Captain

Problem is fixed, it has been a network problem, not an ALM QC problem. We had to restart one of our domain controllers, now everything i fine again.

View solution in original post

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1 Reply
Highlighted
Captain
Captain

Problem is fixed, it has been a network problem, not an ALM QC problem. We had to restart one of our domain controllers, now everything i fine again.

View solution in original post

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