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Absent Member.
Absent Member.
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Error Exception HRESULT 0x800A03EC while exporting Defects to XLS

When I `m trying to export defects from HP ALM 11 to a XLS file, I obtain an error message: Error Exception HRESULT 0x800A03EC microsoft.office.interop.

The error message does not appear if I select TXT, HTML (other file types).

I have Office 2003, can you help me? 

The quantity of defects / columns doesn`t solve the issue.

 

Regards,

Ferralas

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Absent Member.
Absent Member.

Find a solution from internet. You can have a try.

 

  1. Login to the server as a administrator.

  2. Go to "Start" -> "Run" and enter "taskmgr"

  3. Go to the process tab in task manager and check "Show Processes from all
    users"

  4. If there are any "Excel.exe" entries on the list, right click on the entry and select "End Process"

  5. Close task manager.

  6. Go to "Start" -> "Run" and enter "services.msc"

  7. Stop the service automating Excel if it is running.

  8. Go to "Start" -> "Run" and enter "dcomcnfg"

  9. This will bring up the component services window, expand out "Console Root" -> "Computers" -> "DCOM Config" 

  10. Find "Microsoft Excel Application" in the list of components.

  11. Right click on the entry and select "Properties"

  12. Go to the "Identity" tab on the properties dialog.

  13. Select "The interactive user."

  14. Click the "OK" button.

  15. Switch to the services console

  16. Start the service automating Excel

  17. Test you application again.

[If this post solves or helps solve your issue, mark the thread as solved and give KUDOS to the author for their assistance.]

(Opinions expressed in my postings are mine alone, and do not reflect the opinions of my employer.No warranties express or implied for any solution/suggestion posted.)
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Absent Member.
Absent Member.

I don´t have that service on my computer, so I can not change it.

 

Thank you for your help.

 

Regards,

ferralas 

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Absent Member.. Absent Member..
Absent Member..

Alm does not support excel 2003, so you will need to upgrade to 2007 or 2010.

 

Robert Barcikowski
Senior Technical Specialist
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Admiral
Admiral

I get the same error with Excel 2010.

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Lieutenant Commander
Lieutenant Commander

Try to select the "XLSX" extension ....

 

I had the same problem, and I can workaround it by selecting the "XSLX" extension.

 

I think the "XLS" extension can work only on a computer with Office 2000, and doesn't work if the compuer has Office 2007+.

 

Hope it can help.

 

André

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