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HP ALM Explorer 11 - with WIN7 exstended Desktop

 

Any Idea how to solve an issue I am having with HP ALM explorer when using the extended desktop (2 monitors) on a Laptop the WIN7 connected to a docking station. When in extended desktop mode (or connected to the docking station) and I open a session the screen is not shown, yet I know it’s open because I can see it on the task bar. If I disconnect from the Docking station ( no longer on extended desktop) then open one or more sessions, then reconnect to the docking station ( back to extended desktop) I can bring up the screens that were opened when the laptop was not on the docking station.
This may more of a WIN7 issue but thought I would ask. Thanks

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Hello Kevin_dell,

 

Good day!

 

Could you tell me which version and patch of ALM do you have?

 

Thanks and best regards,

Best regards,

Krystal Mata U.
HP QC/ALM Support Team

(If this post or any other post helps to resolve your issue or query, please mark the thread as solved)

(Posts and opinions made here are my own and do not reflect the opinions of my employer HP in any way)
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We are currently running ALM version 11.0.0.8357

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Super Contributor.
Super Contributor.

Hi Kevin,

 

This seems to be an issue with Win7 (as you think), maybe you can try to reset the settings in Windows 7 for positions, you can follow the instructions here -> http://support.microsoft.com/kb/813711

 

Please let me know if this works for you.

 

Regards,

Alvaro.

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