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New Member.
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HP ALM is not displaying properly in windows 10

ALM is not displayed properly in windows 10 due to the windows 10 feature of Custom scaling. 

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Respected Contributor.. Respected Contributor..
Respected Contributor..

Hi VijayReddy,

I'd like to follow your post here.

Can you share a screenshot as an example ?

What ALM version are you on ?

Thank you,

Jan

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Acclaimed Contributor.
Acclaimed Contributor.

Vijay,

This is known in some Instances, Indeed ALM fields are overlapped to due to the scaling level.

if you increase or decrease the display %, ALM might work & can affect in the other areas. 

Still, I suggest you to go with reducing the scaling to 100%, if it is more.

Did you tried the ALM Explorer? 

(If this helped, accept as solution )
(Posts and opinions made here are my own and do not reflect the opinions of my employer)
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New Member.

This is my screen shot

I tried changing the resulolution of my win 10 but that didn't help

 

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New Member.

I also have the same problem. Windows 10 and internet explorer v11.

The text does not appear properly. Similar to the screenshot attached by zachi.

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Respected Contributor.
Respected Contributor.

Hi,

This is known windows10 issue and please fidn the workaround as below:

This will resolve the lable issue :

  1. Go to the folder containing the ALM-Client.exe file.
    C:\Users\<windows_user_name>\AppData\Local\HP\ALM-Client\<server_name or version_number>
  2. Right-click the ALM-Client.exe file. Go to Properties.
  3. Go to the Compatibility tab.
  4. Check the ‘Disable display scaling on high DPI settings’ checkbox.
  5. IE and go to ALM
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New Member.

Hi there

Is there any other solution than this work-a-round.

Setting an application in "compatiblity"-mode does mean the app itself is not compatible with the current OS/browser/...

 

In addition, such work-a-round is not possible to automate and cannot be used as an enterprise solution...

I wouldn't called this "solved"...

 

Kind regards

 

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New Member.

We are having a similar problem with the truncation of display.

In our team we all are using:

  • Windows 10 with IE 11
  • ALM 12.01 and ALM Desktop Client
  • Default and recommended scale of 125%

Several of our team members are having the truncation issue but not all of us.  It seems to be a new development, since we were working on this configuration before.  Could it be a patch that was issued from Microsoft that is causing this issue?

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Visitor.

Hi, I have this problem as well and need a solution please Microfocus. 

We use 4k laptop screens. Changing the compatability settings makes no difference to the application scaling issue. The issue makes the application absolutely unusable and none of the suggestions I've found work so far. 

SAAS version 12.55. Windows 10. Screen resolution 3840 x 2160. Scaling 250% (Recommended).

 

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Contributor.
Contributor.

Do it as described by @Sai76 . But there just change the settings for the resolution:

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Respected Contributor.
Respected Contributor.

You may set the custom sale to 100% and singout from the current session otherwise the changes wont be implemented , also you can try the following:

 

  1. Go to the folder containing the ALM-Client.exe file.
    C:\Users\<windows_user_name>\AppData\Local\HP\ALM-Client\<server_name or version_number>
  2. Right-click the ALM-Client.exe file. Go to Properties.
  3. Go to the Compatibility tab.
  4. Check the ‘Disable display scaling on high DPI settings’ checkbox.
  5. IE and go to ALM

That worked in my end

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New Member.

 
 

Here is how the ALM menu on the left looks like for me

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