Cadet 1st Class Cadet 1st Class
Cadet 1st Class

Issue with check connectivity during creating link in ALM Synchronizer

When I use the "Micro-focus Alm" Endpoint and after set connection done with success, I click on "check connectivity" and I receive this msg : "ERROR #1- server.AdapterActivitiesRemote.RMI_CALL_FAILED : Failed to create RMI call checkAdapterConnectivity. Error: Error occurred in server thread; nested exception is:
java.lang.NoClassDefFoundError: com/mercury/qc/ota/TDConnection".

I have no problem with  MICRO_FOCUS ALM_REST

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1 Reply
Micro Focus Contributor
Micro Focus Contributor

Hello Ryez,

First, cycle the Synchronizer service.

Try cycling the ALM Service. RMI calls get blocked on the ALM side from time to time and a cycle will clear the blockage.


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