Need to detail about user defined tables and fields. HP ALM 12.60
We are using Microfocus ALM 12.60 with patch 4 on windows servers.
Upgraded the projects from 12.55
Linked with standard template
Changed the display field name in BG_UUSER1 in system Field table in DB
Restarted the services
But its not reflected in GUI (Client)
It is usually not recommended to make any changes in the database backend. Here you made changes to the system_field table. ALM will not know that a changes has been made so even if you restart the server the changes will not be reflected in the client. There a numbers of things you can try:
1. Clear the TD_80 folder under your temp directory (%temp%)
2. Make a change in the template and apply the changes to your linked projects. This will increment the appropriate sequence index and tell your clients to download the new customization to the local cache.
3. Update the index in your sequences table. Not recommended unless you know what you are doing.