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Absent Member.
Absent Member.
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Not able to verify project template

Hi,

 

I have 3 projects 'Proj_SIT', 'Proj_UAT' and 'Proj_Prod' in which 'Proj_SIT' is customized.

 

So I have created a template project as 'Proj_Temp' from 'Proj_SIT'.

 

I then made modification in 'Proj_Temp'. Added fields, list and workflow.

 

Now I need to apply the template customization to 'Proj_SIT' but when I click on the Verify button I am getting the error message as

 

"Cette interface n'est pas prise en charge (Exception de HRESULT : 0x80004002 (E_NOINTERFACE))"

 

Translation:

This interface is not supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE))

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3 Replies
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Commander
Commander

Hi

 

I have also been getting the same issue - both for Verify and Apply Customization.

 

I have adopted the following procedure which works 95% of the time.

 

1. After completing your changes, Save them, then click Return - this will show the Major/Minor change option. Select Major and continue

2. Re-enter Customizing

3. Verify the Project

4. Logout of QC completely

5. Login again

6. Re-enter Customizing

7. Apply Customisation

 

Usually works. Sometimes I have to run the browser as Admin as well

 

Ropey process that needs proper testing by HP 🙂

 

Thanks

Martin

 

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Absent Member.. Absent Member..
Absent Member..

You need to check the Site Admin log file on the ALM server, which will display the full error.

 

If the error relates to INDEX Violation error, then this is a known issue when a project was created from a template, and there is a manual fix which needs to run on the affected project:

 

http://support.openview.hp.com/selfsolve/document/KM1150850

 

 

Creating a Project from a Template or creating a Project from a Template causes an index violation when creating a Req Type

 

Issue the following SQL against the affected project...

 

update SEQUENCES set SQ_SEQ_VALUE = (select Max(RQ_REQ_ID) from REQ) where SQ_SEQ_NAME = 'REQ'

update SEQUENCES set SQ_SEQ_VALUE = (select Max(RC_ITEM_ID) from REQ_COVER) where SQ_SEQ_NAME = 'REQ_COVER'

update SEQUENCES set SQ_SEQ_VALUE = (select Max(RT_TRACE_ID) from REQ_TRACE) where SQ_SEQ_NAME = 'REQ_TRACE'

update SEQUENCES set SQ_SEQ_VALUE =(select Max(TPR_TYPE_ID) from REQ_TYPE) where SQ_SEQ_NAME = 'REQ_TYPE'

update SEQUENCES set SQ_SEQ_VALUE = (select Max(RTF_ID) from REQ_TYPE_FIELD) where SQ_SEQ_NAME = 'REQ_TYPE_FIELD'

update SEQUENCES set SQ_SEQ_VALUE = (select Max(RTHR_ID) from REQ_TYPE_HIER_RULES) where SQ_SEQ_NAME = 'REQ_TYPE_HIER_RULES'

update SEQUENCES set SQ_SEQ_VALUE = SQ_SEQ_VALUE + 1 where SQ_SEQ_NAME='FIELDS_VERSION'

update SEQUENCES set SQ_SEQ_VALUE = SQ_SEQ_VALUE + 1 where SQ_SEQ_NAME='LISTS_VERSION'

update SEQUENCES set SQ_SEQ_VALUE = SQ_SEQ_VALUE + 1 where SQ_SEQ_NAME='TREE_VERSION'

update SEQUENCES set SQ_SEQ_VALUE = SQ_SEQ_VALUE + 1 where SQ_SEQ_NAME='TABLES_VERSION'

update SEQUENCES set SQ_SEQ_VALUE = SQ_SEQ_VALUE + 1 where SQ_SEQ_NAME='TYPES_VERSION'

 

Robert Barcikowski
Senior Technical Specialist
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