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adnan2018
Cadet 3rd Class
Cadet 3rd Class
‎2019-11-18 09:16
323 views

QC/ALM timeout during running test

we have ALM 12.60 

when we try to run a test it just disconnecting and then we lose all the work 

 we tried to extend the time at the site configuration but still not working 

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pedro2
Micro Focus Contributor
Micro Focus Contributor
‎2019-11-25 16:55

Hello,

Depending on wich Site parameter you set, you can also try the following: 

• DB_CONNECTION_TIMEOUT :to 10 minutes
• DB_CONNECTION_POOL_TIMEOUT : to 30 minutes

It will be very helpful if you can share the exact error image and validate the QC logs on that timestamp. 

Best Regards,

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