QC ALM v11.52 stops sending autoemails (from time to time)
QC ALM v11.52 (+ patch 2) stops sending autoemails sometimes and we need to restart the ALM service for the email to start working again.
Any ideas why? And any workarounds?
We have decided to deactivate automail and have build it into workflow....this works and mail is sent instantly....no 10 mins delay either:)
We had same problems on QC 9.0 and earlier and took the decision when upgrading to HP ALM 11.00 - have no regrets so far
Auto e-mail when Test status set to Ready
Sub Test_FieldChange(FieldName) On Error Resume Next
If Test_Fields("TS_STATUS").Value="Ready for Testing" then tdc.SendMail "TestPlan Lead","TS_DESIGNER","Tests are ready for Testing","TS_SUBJECT""TS_DESCRIPTION",NULL,"HTML"
Hope this helps.