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Anonymous_User Absent Member.
Absent Member.
306 views

AM - User Application - Session logout


Hello,

A customer is running AM 3.2 with SSO to the IDM User Application
portal. When clicking a task, like a workflow approval, the task is not
shown, but instead the AM logout screen is shown, with this message:

Session Logout
Your session has been logged out. It is recommended that you close your
browser to complete the termination of this session.

I have a protected root resource with URL path /* - and a kerberos
contract connected to it. So users should have access to everything. And
they do seem to have it since everything else works in the UA. It's just
the opening of tasks that results in a logout. The user is actually
completely logged out when they click a task.

Any idea what might cause this?

Thanks in advance,

Jacob.


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jacmarpet
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Anonymous_User Absent Member.
Absent Member.

Re: AM - User Application - Session logout


This is a Chrome trace of the event in the browser just as the redirect
to logout happens


Code:
--------------------

Remote Address:192.168.1.81:443
Request URL:https://ltkid.ltk.dk/IDM/approvalForm.do?weId=7403fcf29b0446a186b27ef545ec5b13&jsa={%22approve%22:%22submitThenParent(%27JUICE.getControl(2)%27,%277403fcf29b0446a186b27ef545ec5b13%27,%27approve%27)%22,%22deny%22:%22submitThenParent(%27JUICE.getControl(2)%27,%277403fcf29b0446a186b27ef545ec5b13%27,%27deny%27)%22,%22refuse%22:%22submitThenParent(%27JUICE.getControl(2)%27,%277403fcf29b0446a186b27ef545ec5b13%27,%27refuse%27)%22,%22cancel%22:%22parent.JUICE.getControl(2).closeDialog(%277403fcf29b0446a186b27ef545ec5b13%27)%22,%22update%22:%22submitThenParent(%27JUICE.getControl(2)%27,%277403fcf29b0446a186b27ef545ec5b13%27,%27update%27)%22,%22comments%22:%22parent.JUICE.getControl(2).showComments(%277403fcf29b0446a186b27ef545ec5b13%27)%22}
Request Method:GET
Status Code:302 Found
Request Headersview source
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding:gzip,deflate,sdch
Accept-Language:da-DK,da;q=0.8,en-US;q=0.6,en;q=0.4,de;q=0.2,es;q=0.2,fr;q=0.2,nb;q=0.2,tr;q=0.2,vi;q=0.2,sv;q=0.2
Connection:keep-alive
Cookie:JSESSIONID=mC6yUX2JUhyUNrHkp7vUVA__; IPCZQX03aa188746=0200ec000a010a125634eee2f42718f70cb3ec37; ZNPCQ003-34353300=dedea3c1
Host:ltkid.ltk.dk
Referer:https://ltkid.ltk.dk/IDM/workDashboard.do?apwaLeftNavItem=JSP_MENU_TASKS
User-Agent:Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36
Query String Parametersview sourceview URL encoded
weId:7403fcf29b0446a186b27ef545ec5b13
jsa:{"approve":"submitThenParent('JUICE.getControl(2)','7403fcf29b0446a186b27ef545ec5b13','approve')","deny":"submitThenParent('JUICE.getControl(2)','7403fcf29b0446a186b27ef545ec5b13','deny')","refuse":"submitThenParent('JUICE.getControl(2)','7403fcf29b0446a186b27ef545ec5b13','refuse')","cancel":"parent.JUICE.getControl(2).closeDialog('7403fcf29b0446a186b27ef545ec5b13')","update":"submitThenParent('JUICE.getControl(2)','7403fcf29b0446a186b27ef545ec5b13','update')","comments":"parent.JUICE.getControl(2).showComments('7403fcf29b0446a186b27ef545ec5b13')"}
Response Headersview source
Connection:Keep-Alive
Content-Length:164
Content-Type:text/html; charset=iso-8859-1
Date:Thu, 19 Jun 2014 11:30:48 GMT
Keep-Alive:timeout=300, max=90
Location:https://agw1.ltk.dk/AGLogout
Server:Apache
Via:1.1 ltkid.ltk.dk (Access Gateway-ag-09073CD65FE255BB-6153247)

--------------------


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jacmarpet
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jacmarpet's Profile: https://forums.netiq.com/member.php?userid=415
View this thread: https://forums.netiq.com/showthread.php?t=51124

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