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Liferay FCKEditor/WYSIWYG Editor not working behind NAM


I have an installation of Liferay that sits behind NAM. I can access the
Liferay portal via the web (intranet) address as well as directly
through the IP address of the Liferay portal.
My network folks tell me that accessing the Liferay portal through IP
address bypasses NAM, whereas when I access the Liferay portal through
the web (intranet) address, it goes through NAM authentication.

With that background, here is the problem I am facing.

When I access Liferay through NAM (web/intranet address) and try to
add/modify web pages, the edit mode opens with error in loading the
FCKEditor, shows a small text box, and does not allow me save any
changes I make. It shows me a "Page loaded with errors" status on the
browser status bar.

On the other hand, when I access Liferay portal directly through IP
address and try to add/modify pages, the FCKEditor loads just fine and I
can add/update webpages.

Anyone knows what is happening here, and how I can fix it, so that the
FCKEditor works even when I access the Liferay using the web address
(through NAM authentication)?

Thanks in advance for your help.

-Som G


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SomGollakota
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Re: Liferay FCKEditor/WYSIWYG Editor not working behind NAM

SomGollakota wrote:

>
> I have an installation of Liferay that sits behind NAM. I can access
> the Liferay portal via the web (intranet) address as well as directly
> through the IP address of the Liferay portal.
> My network folks tell me that accessing the Liferay portal through IP
> address bypasses NAM, whereas when I access the Liferay portal through
> the web (intranet) address, it goes through NAM authentication.
>
> With that background, here is the problem I am facing.
>
> When I access Liferay through NAM (web/intranet address) and try to
> add/modify web pages, the edit mode opens with error in loading the
> FCKEditor, shows a small text box, and does not allow me save any
> changes I make. It shows me a "Page loaded with errors" status on the
> browser status bar.
>
> On the other hand, when I access Liferay portal directly through IP
> address and try to add/modify pages, the FCKEditor loads just fine
> and I can add/update webpages.
>
> Anyone knows what is happening here, and how I can fix it, so that the
> FCKEditor works even when I access the Liferay using the web address
> (through NAM authentication)?
>
> Thanks in advance for your help.


I haven't done anything with Liferay unfortunately but the way I would
approach it is by getting a browser based log (fireBug, ieHTTPheaders,
httpwatch -> that last one is not a free tool but well worth the
investment) and compare the 2 sessions (one through NAM, one bypass).
Additionally, on the AG enable debug logging (set logging in
/etc/laglogs.conf to 7) and delve into the /var/log/ics_dyn.log.

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Cheers,
Edward
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Absent Member.
Absent Member.

Re: Liferay FCKEditor/WYSIWYG Editor not working behind NAM


Thanks Edward. Will definitely try that and see what comes back.


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SomGollakota
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