Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Highlighted
Anonymous_User Absent Member.
Absent Member.
2258 views

Office 365 login error


Hello everyone,

I am very new to NetIQ and have been tasked with creating a single sign
in using Access Manager for Office 365. The process seemed simple enough
and upon going to test I run into a log in issue. When I am at the
Office 365 login website and put in the Office 365 username, I then get
bounced to a Access Manager login which states - This Identity Provider
needs to validate your identity. Please login to your existing account
here so that we can return verification back to your local service.

When I log in using the Office 365 credentials, I receive an error
saying login failed, please try again.

Any advice of where I can begin to troubleshoot this? My assumption is I
am missing creating a local account in Access Manager to associate with
Office 365? However, since I am getting bounced from Office 365 to
Access Manager, this means that the link is successful?

Thank you.


--
mcholawo
------------------------------------------------------------------------
mcholawo's Profile: https://forums.netiq.com/member.php?userid=13354
View this thread: https://forums.netiq.com/showthread.php?t=57402

0 Likes
2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Office 365 login error


I have moved past this issue to a new one. After I authenticate with
Access Manger, I get redirected back to Office 365 but get this error:

Sorry, but we’re having trouble signing you in.
We received a bad request.

(At the bottom of page - AADSTS50008: SAML response does not contain
assertion element.)

Any help is greatly appreciated.


--
mcholawo
------------------------------------------------------------------------
mcholawo's Profile: https://forums.netiq.com/member.php?userid=13354
View this thread: https://forums.netiq.com/showthread.php?t=57402

0 Likes
henrywilson
New Member.

Re: Office 365 login error

Microsoft Office is most using application in the world. Excel has world wide popularity for database management. Now Office updated from offline to online . You can access online office 362 by the help of your Microsoft id and password. Just you need to login to access the office. If you are facing any error and trouble in office login. So solve it self, if its normal otherwise take help of technician to fix the problem very easily.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.