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Nihii Respected Contributor.
Respected Contributor.
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Unable to access IDM Dashboard after upgrading NAM with 4.5.1

We upgraded our NAM to 4.5.0.1 and  IDM is on 4.7.2.  Both IDP and IDM(OSP) are hosted on same domain, but when attempted to access IDMDash throws iFrame error.

For 4.4.2 we followed following document to fix the same error. At this time we have two separate domains for IDP and OSP, but later consolidate to one domain and everything seems to work fine.

https://support.microfocus.com/kb/doc.php?id=7018468

https://support.microfocus.com/kb/doc.php?id=7018782

Any suggestions how to get this issue fixed?

Thanks in Advance!

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7 Replies
Knowledge Partner
Knowledge Partner

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

Did you actually apply the click jack uri fix?

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Nihii Respected Contributor.
Respected Contributor.

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

Yes, I did applied click jack uri fix but not helpful. 

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Knowledge Partner
Knowledge Partner

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

So what exact error do you get? Screenshot?

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Nihii Respected Contributor.
Respected Contributor.

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

Blank screen pops up after executing the contract.

Issue was fixed by removing top from top_legacy.jsp

<script language="JavaScript">
<!--
location.href='<%=url%>';
-->
</script>

 

 

 

 

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Knowledge Partner
Knowledge Partner

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

Nihii Respected Contributor.
Respected Contributor.

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

If IDP and OSP are hosted on same domain, do we still have to add click jack uri fix?
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Knowledge Partner
Knowledge Partner

Re: Unable to access IDM Dashboard after upgrading NAM with 4.5.1

I don't believe so

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