Generate the Support File
This post contains the recorded session <<From where to Generate the Support File>> for HP Adoption Readiness Tool. Please watch and use it to provide the HP Support Team whit Sysinfo.rar file for your issue.
Note: At the video I use ART course file type, but the method to generate the Support File is the same to all others files type (ART :recording, glossary, website, document).
HP Support Team
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If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.