Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE

Enhanced monitoring with Diagnostics and Real User Monitoring 9.50

Kristina_Avrio Super Contributor.
Super Contributor.
0 0 2,857

RUm and Diagnostics.PNG

 Micro Focus is excited to announce the releases of Diagnostics and Real User Monitoring (RUM), version 9.50. These releases continue to strengthen both products’ rich feature set and technology support—while focusing on enhanced monitoring and improved triaging and issue isolation.

Arguably, the most exciting feature in the Diagnostics 9.50 release is the addition of Pivotal Cloud Foundry (PCF) support. With this capability, users can make Diagnostics server and Java agents as part of the PCF Virtual Machines, so applications running on those machines can be monitored. The digital transformation has enabled enterprises to move many of their applications to the cloud; while for many SMBs leveraging the cloud computing and infrastructure potential is the way to do/stay in business. So the ability to have Diagnostics agents on VMs provides a simple way for users to drill down to the code level root cause of their of application performance issues. The implementation is actually very simple- Diagnostics is installed on one VM and is cloned automatically to the other VMs—making it very easy to scale up the diagnostic servers.

We have extended the Java Web Start (JWS) solution to complement our other monitoring solutions- Business Process Monitoring (BPM) and Real User Monitoring. JWS is an applet-free user interface that gives users the ability to use end-to-end Diagnostics functionality without a browser. Now BPM and RUM customers can visualize, monitor and troubleshoot concurrent requests of a transaction.

We listen to our customers and strive to improve their operations. With this release, we have introduced several customer enhancements, such as the ability to monitor applications that are running on RHEL 7.4 and GlassFish 5.0 app-server and the possibility to run .Net profiler on Internet Explorer 11.

In RUM 9.50 we introduce support for several protocols, including:

  • SSDB and BANCS protocols to allow finance industry customers to monitor financial applications that are using these protocols
  • Support for the Apache Cordova mobile app development framework, so developers working on mobile applications using CSS3, HTML5, and JavaScript can monitor them accordingly
  • iOS 11 support to monitor apps running on iOS 11
  • Kotlin and Swift support for all the applications developed using Kotlin or Swift programming languages


If you are RUM or Diagnostics customer, it is easy to upgrade now to the latest version. If you’re not- you can start using these capabilities by signing in for the free RUM trial or a free Diagnostics trial.





The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.