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MCusanelli Respected Contributor.
Respected Contributor.
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APM/BSM web browser auto closes after login

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After a fresh install of APM, after logging into the web browser the pop window automatically closes. I see a quick flash of the java content being loaded but the window just closes. This happens with IE, firefox, and chrome. All popup blockers turned off.


Any thoughts?

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MCusanelli Respected Contributor.
Respected Contributor.

Re: APM/BSM web browser auto closes after login

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So i fixed the issue, because i installed this on a VM with no domain, i had to make changes in the JMX console to not force the FQDN. After making this change the page stopped auto closing.

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Micro Focus Expert
Micro Focus Expert

Re: APM/BSM web browser auto closes after login

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Hi MCusanelli,

is this APM 9.30?

Do you have multiple GW servers with a LB in front of it?

What you describe
..
APM/BSM web browser auto closes after login
After a fresh install of APM, after logging into the web browser the pop window automatically closes. I see a quick flash of the java content being loaded but the window just closes.
..
does this mean that you
- access APM URL like http://myserver/topaz
- the login window appears
- you enter the credentials and click on "Sign In"
- the BSM GUI opens, but closes again

Does this mean that you are unable to access APM at all?

If you have multiple GW server, can <ou login using them directly and not via LB?

Greetings
Siggi

Customer Support
Micro Focus

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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MCusanelli Respected Contributor.
Respected Contributor.

Re: APM/BSM web browser auto closes after login

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So i fixed the issue, because i installed this on a VM with no domain, i had to make changes in the JMX console to not force the FQDN. After making this change the page stopped auto closing.

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Honored Contributor.. nandurisrinivas Honored Contributor..
Honored Contributor..

Re: APM/BSM web browser auto closes after login

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Hi,

 

Facing same issue.Can you please explain me in steps what we need to performe from JMX console inorder to over come this issue.

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Trusted Contributor.. Maddy Iyyengar Trusted Contributor..
Trusted Contributor..

Re: APM/BSM web browser auto closes after login

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Am facing the same issue. APM 9.30 logs off soon after i login. What resolved your issue ? Can you pleae help with the steps n detail???

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