Regular Contributor.. kyafi Regular Contributor..
Regular Contributor..
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APM SLA for nodes on System Hardware Monitoring

Hello Gents,

I have BPM, RUM and SiteScope as data collectors in APM, and I am able to generate SLA reports for BPM and RUM and SiteScope monitors. Simply our SiteScope contains monitors for ping, CPU and Memory Utilization

When trying to create SLA report for any node available in System Hardware Monitoring the reports are empty. I checked the KPI reports (e.g KPI over time) for System Performace KPI which related to CPU Load and Memory Load HIs and I can find data in these reports. Could you please help me in this case, where I can generate SLA reports for the System Performance KPI for any node in System Hardware Monitoring?

Thanks,

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Micro Focus Expert
Micro Focus Expert

Re: APM SLA for nodes on System Hardware Monitoring

you need to check the HI definitions of the Nodes when adding them to the SLA. it could be that the HI's selector is looking for samples based on events (hi_status_change) and not the SiS samples (ss_t).

if you cannot find the info yourself, then submit a support case and if the support engineer is not able to help you, let him know to contact me offline. a short webex will resolve your issue.

Asaf

Regular Contributor.. kyafi Regular Contributor..
Regular Contributor..

Re: APM SLA for nodes on System Hardware Monitoring

Thanks Asaf for your reply,

Please note it is indeed the sampletype is set to ss_tselector.jpg

Best Regards,

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Regular Contributor.. kyafi Regular Contributor..
Regular Contributor..

Re: APM SLA for nodes on System Hardware Monitoring

It seems SLA for SiteScope is not working in APM. Neither Support nor community people are able to solve this issue

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Micro Focus Expert
Micro Focus Expert

Re: APM SLA for nodes on System Hardware Monitoring

please ask your support engineer to contact me directly and schedule webex.

it is something in your env.

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Regular Contributor.. kyafi Regular Contributor..
Regular Contributor..

Re: APM SLA for nodes on System Hardware Monitoring

Thanks Asaf, I have raised your request to the support engineer

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