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Micro Focus Expert
Micro Focus Expert
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BSM CiResolver method

Hi BSM Experts,

 

We are using BSM (9.01), Sitescope (11.00), NNMi (9.01) and OML 9.10.

We use OML as the central event manager (All sitescope monitors and NNM publish events in OM).

 

We use a message forward rule to animate BSM His (we don't have the OMI event foundation license)

We enrich OM message with an EtiHint attribute. All our RTSM nodes have normally a correct dns name.

For a lot of nodes the His are not animated, and we have the following entries in opr-backend.log

 

DEBUG EventChannelCiResolver.debug(80) - No host CI found for event com.hp.opr.common.model.Event....

WARN  EventChannelCiResolver.warn(148) - No ci ref found for event: com.hp.opr.common.model.Event....

 

Does anybody knows how we can force (Name of HP OM CMA or setting in BSM side) ci resolver to use the host_dnsname attributes (wich perfectly match the om node), to identify the correct CI

 

Thanks in advance for any help

Quentin

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6 Replies
Frequent Contributor.. pricilla10 Frequent Contributor..
Frequent Contributor..

BSM-OMI CiResolver

Can someone help understand what does  "Host not found" indicate in opr-ciresolver logs?

We have OMi 10.01 and OMU 9.11.110 all in Linux.

Are we to worry if that is present? What should we do to fix this?

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Micro Focus Expert
Micro Focus Expert

Re: BSM-OMI CiResolver

that OMi couldnt find host (a.k.a computer or node)  CI in RTSM based on the event's CI hint.

Frequent Contributor.. pricilla10 Frequent Contributor..
Frequent Contributor..

Re: BSM-OMI CiResolver

Hi Asaf,

We have Linux nodes monitored with OM and Windows with SCOM.

The "Host not found" is mostly for Windows nodes from SCOM. Do we need to add Windows nodes in OMI RTSM to get rid of this from logs? The nomencalture of nodes is not so helpful to identify if it is Linux or Windows..

Thanks,

pricilla

 

 

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Micro Focus Expert
Micro Focus Expert

Re: BSM-OMI CiResolver

how do you expect OMi to resolve the event to a CI if that CI is not in RTSM???

how did you integrate with SCOM? if you used the SCOM Connector then you probably also saw the Topology policy which is responsible for creating CIs from SCOM into RTSM.

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Frequent Contributor.. pricilla10 Frequent Contributor..
Frequent Contributor..

Re: BSM-OMI CiResolver

All SCOM nodes are added manual.ly to HPOM node bank so that they appear in RTSM through the OOTB HPOM-OMi topology integration.

The BSMc Connector for SCOM is also used to provide additional topology data for RTSM to reconcile against Windows nodes. The topology is queried from an SCOM Web Service and sent to OMi

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Micro Focus Expert
Micro Focus Expert

Re: BSM-OMI CiResolver

this will require further investigation. for example: take a look at one SCOM event and its resolver hints. then look at RTSM and try to understand why the event didnt resolve.

one possible idea: you added the SCOM nodes with shortname only, but the events are coming with FQDN.

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