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Absent Member.. elmassimo Absent Member..
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BSM DPS Backup status failure after a minor-minor patch

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Hello,

My backup BSM DPS would not start after patching it (minor-minor patch 9.25->9.25.261).
The patch was installed on all Gateways and DPSs (HA) servers.
The faillure occures only for the backup DPS.
The BSM service status shows the following failures:
validator : Database connection validator : failure
validator : config server : failure
validator : hardening : failure


No further configuration was done after patching.
Is it normal to have such error after patch?



Regarding,
Elmassimo

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Absent Member.. elmassimo Absent Member..
Absent Member..

Re: BSM DPS Backup status failure after a minor-minor patch

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Thanks Dmitry.

Well, the problem was due to LogOn service configuration.

I'm using window authentication to connect to the database.

After the patch, all BSM management server services has the Log On configuration to Local System Account.

I've changed this to my specific AD user for all servers but not for the DPS02 and this the root cause I think.

So after changing this service property also for the DPS02, everything was OK.

Concerning your suggestion Dmitry, the configuration wizard normally should be execued from all BSM servers or just from one of them?

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Micro Focus Expert
Micro Focus Expert

Re: BSM DPS Backup status failure after a minor-minor patch

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No, this is not normal at all. Please stop BSM on all servers, and try to run the Config Wizard on this problematic DP server. Then start BSM again.

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Absent Member.. elmassimo Absent Member..
Absent Member..

Re: BSM DPS Backup status failure after a minor-minor patch

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Thanks Dmitry.

Well, the problem was due to LogOn service configuration.

I'm using window authentication to connect to the database.

After the patch, all BSM management server services has the Log On configuration to Local System Account.

I've changed this to my specific AD user for all servers but not for the DPS02 and this the root cause I think.

So after changing this service property also for the DPS02, everything was OK.

Concerning your suggestion Dmitry, the configuration wizard normally should be execued from all BSM servers or just from one of them?

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Micro Focus Expert
Micro Focus Expert

Re: BSM DPS Backup status failure after a minor-minor patch

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In this specific case the Config Wizard was supposed to be run on the problematic server only. You run it on all servers first time you install BSM and every time when patch installation instructions tell you to do so.

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