Outstanding Contributor.. tomkool007 Outstanding Contributor..
Outstanding Contributor..
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BSM Downtime Issue "Suppress alerts and consider alerts"

Hello Team,

We are having issue with dowtime options, Once we select downtime events are not getting suppressed instead we recevice the events after the activity is completed.

"Suppress alerts and consider alerts"

We end up getting alerts which is forward to SM. All the events gets queued and delivered lately.

Version :HP BSM 9.26.481 Intermediate Patch

Best Regards,
Tom
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Micro Focus Expert
Micro Focus Expert

Re: BSM Downtime Issue "Suppress alerts and consider alerts"

your question is not clear. where the events are coming from? did the events resolve to the CI in downtime or child CI?

probably further investigation is needed so i recommend you submit Support case.

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Outstanding Contributor.. tomkool007 Outstanding Contributor..
Outstanding Contributor..

Re: BSM Downtime Issue "Suppress alerts and consider alerts"

Hello Team,

Events forward from NNMi,Sitescope,OMW to BSM. When team is suppressing any alerts through downtime feature on BSM. 

Any planned activity we are suppressing the event still we are recieving ticket on SM.

BSM Version: 9.26

SM version:9.33 P3

Best Regards,
Tom
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