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BSM Event Console Problem - Flash Pop-Up (see pic.)

Hi there,

 

after recent patch installation we ran into problems regarding Event Console usability. After right-clicking on any event or place in ActiveX object Flash pop-up appears (with options to change settings, about, etc.) on top of even viewer interface.

 

EDIT - HP BSM is in version 9.25.261 (WIN, separate DPS/GTW/DB deployment)

 

(See attached pic - sorry for bad quality - i cannot copy screens from BSM server)

 

 

Regards,

Blichew

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Trusted Contributor.. Trusted Contributor..
Trusted Contributor..

Re: BSM Event Console Problem - Flash Pop-Up (see pic.)

Try to clear browser cache and delete all %TEMP% files.

 

Operation Manager, Network Node Manager, SiteScope and BSM - AIS Certificated Professional
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Re: BSM Event Console Problem - Flash Pop-Up (see pic.)

Done that, cleared caches (flash/java/web and jboss cache too) - popup still appears.

 

Thanks thou,

MB

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