(BSM) Support Tip: Web Data Entry availability
The WDE connectivity from the data collector servers can be tested with below URLs:
These return the server time in different formats.
These return the mod_mdrv_wrap.dll from the server
WDE logs can be checked under <GW>\HPBSM\log\wde\wde.log or wde.all.log, make sure BSM is able to receive samples.
Basic troubleshooting would be to restart WDE process and re-try URLs.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.