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(BSM) Support Tip: Web Data Entry availability

The WDE connectivity from the data collector servers can be tested with below URLs: 

http://<BAC_GTW>/ext/mod_mdrv_wrap.dll?type=test

 http://<BAC_GTW>/topaz/topaz_api/api_getservertime.asp

 These return the server time in different formats.

 http://<BSM_GTW_FQDN>/ext/mod_mdrv_wrap.dll?type=wde_bin_handler&message_subject=topaz_report/samples

 http://<BSM_GTW_FQDN>/ext/mod_mdrv_wrap.dll?type=report_ss_samples

 These return the mod_mdrv_wrap.dll from the server

 WDE logs can be checked under <GW>\HPBSM\log\wde\wde.log or wde.all.log, make sure BSM is able to receive samples.

Basic troubleshooting would be to restart WDE process and re-try URLs.

Regards,

Fabricio Peñaranda
HPE Support

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