Frequent Contributor.. FabricioPJ Frequent Contributor..
Frequent Contributor..

(BSM) Support Tip: Web Data Entry availability

The WDE connectivity from the data collector servers can be tested with below URLs: 



 These return the server time in different formats.



 These return the mod_mdrv_wrap.dll from the server

 WDE logs can be checked under <GW>\HPBSM\log\wde\wde.log or wde.all.log, make sure BSM is able to receive samples.

Basic troubleshooting would be to restart WDE process and re-try URLs.


Fabricio Peñaranda
HPE Support

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