Best practices for starting BSM processes

[Joel Aquino_2]

What are the best practices for starting BSM 9.x processes?   We have always started the processes on the DPS first and waited for the "Server is Ready" status before continuing on to our gateway servers.

We have heard that with BSM 9.x, it is OK to start all of the servers simultaneously, but we wanted to check with others before doing this.

[Dmitry Shevchenko]

As a rule, you always start with DPS first because this is where Sonic Domain Manager is running. But you don't need to wait for DPS to be fully ready, you can start GW immdediately after starting DPS.

[Joel Aquino_2]

So at minimum, I have to at least wait for the "domain_manager (DomainManager)" process on the DPS to start and then I can start the BSM processes on my gateways?

With this information, we will create a scheduled task to gracefully shut down and start up the BSM processes during our server team's monthly maintenance.

[Dmitry Shevchenko · Accepted solution]

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@Joel Aquino_2 wrote:

So at minimum, I have to at least wait for the "domain_manager (DomainManager)" process on the DPS to start and then I can start the BSM processes on my gateways? 

No, you don't need to wait anything. Start DPS, start GW and simply wait for both DPS amd GW to be ready.

[Syed Uzair D Ha]

Further to add on this. We had a royal run in 2012 where we encountered ocean of issues with our BAc environment. HP haven't shared any standard process on how the process goes but it's a healthly mechanism to have DPS up and then go with GWs.

Generally there could be situation where Services on DPS takes little longer depending on performance/load on DPS.

If your environment it an distributed configuration (E.x Multi DPS + Multi GWs) then focus on health of environment than reducing the downtime during reboot.

Not sure if you are on Physical or Virtual environment setup!

[hp4u]

I am restarting the DPS first and then GW since Oct 2012 and not faced any issue  so far.

[lawrence14]

Hi

This is my first time to install HP BSM 9.20.

I dont have an idea to run/start it?

is it in http://<server_name>.<domain_name>/HPBSM

But, how can i find it (server name & domain name)

Also,

What things that that i need to consider from HP BSM?

Thanks!

[Syed Uzair D Ha]

Here is how it goes.

URL Access: http://FQDN/topaz/

Also, BSM architecture is little different from that of BAC. One key focus of BSM is to get itself integrated with ITIL V3 framework.

If you are trying to use IP address instead of FQDN/Domain Name then make changes from Admin -> Platform.

It would be good if you define your requirements by leveraging Capacity Calculator (File attached). One key observation is HP BSM does support Virtual platform offered by Microsoft apart from VMWare

[lawrence14]

Hi

I execute /opt/HP/BSM/scripts/run_hpbsm.sh start but when I try to access my GW_servername, it is service temporarily

available. Please see attached screenshot (gw_server)

Then i look the status of HP BSM, hardware and config server are failed. (screenshot:status.png) What is the possible

error for these?

How to run GW and DPS?

Additional from these,

Do i need to install other components of HP BSM, like SHA, ArcSight Logger, Data Collectors?

What functions do i need to monitor if I installed HP BSM 9.20 only?

Thanks!