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Absent Member.. Mario_Vazquez Absent Member..
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Export SiteScope, error with C:\SiteScope\groups\identity file

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Hi experts,

I'm trying export the configuration (monitors, esports, etc) of SiteScope 11.24, I followed the steps of the SiteScope manual, after of set the files of "From SiteScope folder" and "To file", and then press the "Next" button. In the screen of "Summary", appears a message that says "Cannot export confifuration". I checked the export log, and found a line that says "2015-10-02 10:04:33,904 [pool-1-thread-2] (ExportTask.java:44) ERROR - error exporting configuration java.io.FileNotFoundException: C:\SiteScope\groups\identity  (The system cannot find the file specified)". I checked the path C:\SiteScope\groups, but, the file is not exist. What can I do to make the export file?

Thanks/Regards.

 

 

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Established Member.. kenneth.gonzale
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Re: Export SiteScope, error with C:\SiteScope\groups\identity file

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None

Kenneth Gonzalez
HP Support

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Established Member.. kenneth.gonzale
Established Member..

Re: Export SiteScope, error with C:\SiteScope\groups\identity file

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Just create an empty file called identity. If issue is resolved remember to mark your threads as solved.

Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
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Absent Member.. Mario_Vazquez Absent Member..
Absent Member..

Re: Export SiteScope, error with C:\SiteScope\groups\identity file

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What would the extension of this file?

Thanks.

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Established Member.. kenneth.gonzale
Established Member..

Re: Export SiteScope, error with C:\SiteScope\groups\identity file

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None

Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
Absent Member.. Mario_Vazquez Absent Member..
Absent Member..

Re: Export SiteScope, error with C:\SiteScope\groups\identity file

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It's works,

 

Thanks.

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