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Sum789 Frequent Contributor.
Frequent Contributor.
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Not able to install BPM 9.26 on machine

Hi Team,

We are not able to install BPM 9.26 on machine as we are getting "failed to install LoadGenerator" error. Kindly help us to resolve the same.

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Micro Focus Expert
Micro Focus Expert

Re: Not able to install BPM 9.26 on machine

Hi Sum789,

check

Business Process Monitor Deployment Guide, 9.26, Chapter 4: Installation Requirements
Notes and Limitations
- If you have an older version of BPM, you need to uninstall it before installing the current version.
- If you have HP Virtual User Generator (VuGen) installed, you need to uninstall it before installing the
  current version. VuGen can be installed on the same machine as BPM, provided that it is installed
  after BPM has been installed.
(and more).

Unfortunately only in the
 Business Process Monitor Deployment Guide, 9.40, Chapter 4: Installation Requirements
we added

  Installing Load Generator Manually
    The BPM installation process attempts to install Load Generator. If the Load Generator installation process
    fails, you can install Load Generator manually.

which is the usual workaround.

You can download the BPM 9.40 Deployment Guide from
 https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM02505619
or
 https://softwaresupport.softwaregrp.com/km/KM02505619

Greetings
Siggi

Customer Support
Micro Focus

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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