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Regular Contributor.. Sagar1 Regular Contributor..
Regular Contributor..
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RUM Engine not connecting to Probe

Hi Experts,

We have RUM Engine 9.50 and RUM Probe 9.50, We have configured SSL for RUM engine, Now when integrate RUM probe with Engine we are getting error, In log file it is showing

(ProbeEditAction.java:387) ERROR - Error occured on http communication process with probe 'Probe1' on host: 10.x.x.x
com.mercury.rum.engine.rumwebconsole.probe.communication.ProbeCommandExecuterException: Failed to execute the request url. http settings are: {
BaseURL=https://10.x.x.x:2020
AuthenticationSettings={username=admin,domain=}
Proxy=no proxy
SSL Settings={keystore=true, truststore=true, validate trusted=false, validate expiration=false, host validation=false}
Timeout Settings={new connection timeout =10000,response timeout=10000}
Retry Settings={retryOnSent =false,retries=3}

 

Please help

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