testbravo Super Contributor.
Super Contributor.
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SiteScope CI not running with predefined frequencies

Hi All,

 

We are facing SiteScope CI not running with predefined frequencies issue.

This was observed for CPU monitor mostly.

We are using SiteScope v11.24,v11.32 and facing the same issue for both the version.

Kindly help here. 

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Micro Focus Expert
Micro Focus Expert

Re: SiteScope CI not running with predefined frequencies

Hi Testbravo,

can you please explain in more detail?

If you are talking about a SiteScope CI, are you talking about BSM integration?
With what version?

And what is a "SiteScope CI predefined frequency"?
A monitor runs with specifc schedule, like all 5 minutes, but the CI?

Are you talking about the "No Data Timeout" setting in BSM Service Health which tells BSM how long to wait for new data (for example from a SiteScope monitor) until the CI turns into "Blue" / No data?
If this is the case, how often does the customer run, what is the No Data Timeout set to?

Greetings
Siggi

Customer Support
Micro Focus

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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testbravo Super Contributor.
Super Contributor.

Re: SiteScope CI not running with predefined frequencies

Hi Siggi,

 

In SiteScope we have set 10 min freq to CPU but it is not running with 10 min freq.

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Micro Focus Expert
Micro Focus Expert

Re: SiteScope CI not running with predefined frequencies

Hi Testbravo,

so you have a CPU monitor configured which is scheduled to run all 10 minutes, correct?
But the monitor doesn't run all 10 minutes but - more often? less often? random?
Is this isolated to one monitor, or do you see this wil multiple monitors, and ther with CPU monitors only?
Did you check the logs for that very monitor?
Is the SiteScope server heavily (over-)loaded?

Greetings
Siggi

Customer Support
Micro Focus

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Micro Focus Expert
Micro Focus Expert

Re: SiteScope CI not running with predefined frequencies

please elaborate why do you think it is not running according to the frequency...

if you came to that conclusion by looking at the monitor CI then you should also check if your SiS is using Data Reduction (enabled by default) which will not send sample on every monitor run...

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