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Super Contributor.. MickyM Super Contributor..
Super Contributor..
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SiteScope automatic logout really annoying!

Hi

We are running the latest SiS version, when I am logged into http://localhost:8080/SiteScope... I am constantlly logged out every 20 minutes when i'm actively using it. this is really annoying. is there anyway to change this behaviour?

 

Thanks

mick

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2 Replies
Honored Contributor.. dasomm Honored Contributor..
Honored Contributor..

Re: SiteScope automatic logout really annoying!

Hi,

SiS 11.51?
Any traces of what happens in audit.log / error.log?
If not have you tried logging on from a different browser / from a different server?

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: SiteScope automatic logout really annoying!

Hello Mike

Check for the following parameter in the master.config file

_restartTimeout

You can increase it to avoid this situation.

Also, check the amount of available memory from the server_statistics.log. If at times, SiteScope is getting rid of memory, increase it with the configuration tool.

Keep in mind that these changes should be made with SiteScope service stopped.

Regards

 

Daniel Rojas Leandro
Customer Support Engineer
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