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Trusted Contributor.. artsiomrudenia Trusted Contributor..
Trusted Contributor..
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Sitescope 11.30 - OMi 10 Integration Issue

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Hi!
I have an issue with Sitescope 11.30 - OMi Integration.
I've done it step-by-step with OMi 10 Integration guide - part 3 HP OMi - SiS integration
I've installed HP OM agent 11.14 on HP SiS server, checked its status - all instances are running and Message Agent is not buffering.
In SiS - integration preferences - HP OM Integration I've did connect, install policies and analyze:
All policies are signed and installed
I've exchanged certificates between OMi and SiS, ovcert -check is successful.

In HPSiteScopeOperationsManagerIntegration.log file I have such lines:
2015/03/09 04:56:13:891 NORMAL SiteScope Test message Object ss.belveb.local Congratulations! If you can see this message then your SiteScope is fully integrated to your Operations Manager....

In OMi 10 - connected servers - Sitescope server status: succeded: Updating registration succeded.
Test connection between servers succeded.

But! When I send from Sitescope test event or message, in OMi Event Browser I receive warning events:
 Cannot get node certificate ID from policy header...(screenshot in attachments)


What can be wrong with this policy header? Can I integrate OMi 10 - SiS 11.30 in a such way?

Thanks! 

 

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Knowledge Partner
Knowledge Partner

Re: Sitescope 11.30 - OMi 10 Integration Issue

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As I thought

 

HP Gives you a false positive that everything is fine

 

You should however have noticed from the install policies output that something wasn't quite right

 

Error is related to policy signing tool

 

The tool was not installed for whatever reasons. So reinstall it from <SiteScope>\installation\components\oa_policy_signing_tool\<platform>

Then restart SiteScope service and try to configure the event integration again.

 

Let me know if you don't come right

 

Ciao

6 Replies
JameSPN Frequent Contributor.
Frequent Contributor.

Re: Sitescope 11.30 - OMi 10 Integration Issue

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Hello.

 

You must sign the policies before installation…

Please remove the policies from OMA and install it again.

  • Remove all policies: ovpolicy –remove –all
  • Install policies : you can uses SiteScope UI or install manually by running the commands

 

Try this it will resolve the issue.

 

 

Thanks

 

 

 

Don’t aim for success if you want it; just do what you love and believe in, and it will come naturally
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Trusted Contributor.. artsiomrudenia Trusted Contributor..
Trusted Contributor..

Re: Sitescope 11.30 - OMi 10 Integration Issue

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Hello, JameSPN

I removed and installed policies again. But after installation completed I got this warning event again:
Cannot get node certificate ID from policy header...

How should I sign this policies before installation? Can you help me with cmd command?

 

Thank you!

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Knowledge Partner
Knowledge Partner

Re: Sitescope 11.30 - OMi 10 Integration Issue

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Good day

In Sitescope open up the HP Operations manager integration, and click on the install policies tab

 

Please send the ouput, I just want to check something if you had teh same issue we once had

 

Thanks

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Trusted Contributor.. artsiomrudenia Trusted Contributor..
Trusted Contributor..

Re: Sitescope 11.30 - OMi 10 Integration Issue

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Hello Mario!

Here is the output of install policies:

All policies were signed and installed.

Signing policy:8760A73D-F7F9-4BF0-93FE-CABED896EF28_header.xml

Executing command: "C:\SiteScope\integrations\om\bin\signPolicy.bat" -windows C:\SiteScope\tools\OMIntegration\Policies\8760A73D-F7F9-4BF0-93FE-CABED896EF28_header.xml
java.lang.UnsatisfiedLinkError: no opr-policy-activation in java.library.path
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1886)
 at java.lang.Runtime.loadLibrary0(Runtime.java:849)
 at java.lang.System.loadLibrary(System.java:1088)
 at com.hp.opr.policymanagement.PolicyActivation.signPolicy(PolicyActivation.java:95)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.signPolicy(SignOMPolicy.java:73)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.main(SignOMPolicy.java:50)


Executing command: C:\Program Files\HP\HP BTO Software\bin\win64\ovpolicy -install -file "C:\SiteScope\tools\OMIntegration\Policies\8760A73D-F7F9-4BF0-93FE-CABED896EF28_header.xml"
       * Запуск установки политики на хосте 'localhost'.
ИНФОРМАЦИЯ:
         Установка файла политики
         '8760A73D-F7F9-4BF0-93FE-CABED896EF28_header.xml'.
ИНФОРМАЦИЯ:
         Запуск уведомления службы контроля для хоста 'localhost'.
ИНФОРМАЦИЯ:
         Операция установки завершена успешно.


Signing policy:F516CEC3-3AD4-4627-9CFD-BB155B894349_header.xml

Executing command: "C:\SiteScope\integrations\om\bin\signPolicy.bat" -windows C:\SiteScope\tools\OMIntegration\Policies\F516CEC3-3AD4-4627-9CFD-BB155B894349_header.xml
java.lang.UnsatisfiedLinkError: no opr-policy-activation in java.library.path
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1886)
 at java.lang.Runtime.loadLibrary0(Runtime.java:849)
 at java.lang.System.loadLibrary(System.java:1088)
 at com.hp.opr.policymanagement.PolicyActivation.signPolicy(PolicyActivation.java:95)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.signPolicy(SignOMPolicy.java:73)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.main(SignOMPolicy.java:50)


Executing command: C:\Program Files\HP\HP BTO Software\bin\win64\ovpolicy -install -file "C:\SiteScope\tools\OMIntegration\Policies\F516CEC3-3AD4-4627-9CFD-BB155B894349_header.xml"
       * Запуск установки политики на хосте 'localhost'.
ИНФОРМАЦИЯ:
         Установка файла политики
         'F516CEC3-3AD4-4627-9CFD-BB155B894349_header.xml'.
ИНФОРМАЦИЯ:
         Запуск уведомления службы контроля для хоста 'localhost'.
ИНФОРМАЦИЯ:
         Операция установки завершена успешно.


Signing policy:F6EB1B5F-2A65-419D-BC00-D71E9D90FAC3_header.xml

Executing command: "C:\SiteScope\integrations\om\bin\signPolicy.bat" -windows C:\SiteScope\tools\OMIntegration\Policies\F6EB1B5F-2A65-419D-BC00-D71E9D90FAC3_header.xml
java.lang.UnsatisfiedLinkError: no opr-policy-activation in java.library.path
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1886)
 at java.lang.Runtime.loadLibrary0(Runtime.java:849)
 at java.lang.System.loadLibrary(System.java:1088)
 at com.hp.opr.policymanagement.PolicyActivation.signPolicy(PolicyActivation.java:95)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.signPolicy(SignOMPolicy.java:73)
 at com.mercury.sitescope.integrations.om.policy.signing.SignOMPolicy.main(SignOMPolicy.java:50)


Executing command: C:\Program Files\HP\HP BTO Software\bin\win64\ovpolicy -install -file "C:\SiteScope\tools\OMIntegration\Policies\F6EB1B5F-2A65-419D-BC00-D71E9D90FAC3_header.xml"
       * Запуск установки политики на хосте 'localhost'.
ИНФОРМАЦИЯ:
         Установка файла политики
         'F6EB1B5F-2A65-419D-BC00-D71E9D90FAC3_header.xml'.
ИНФОРМАЦИЯ:
         Запуск уведомления службы контроля для хоста 'localhost'.
ИНФОРМАЦИЯ:
         Операция установки завершена успешно.


Executing command: C:\Program Files\HP\HP BTO Software\bin\win64\ovpolicy -list
       * Отображение списка установленных политик на хосте 'localhost'.

  Тип              Название                        Состояние     Версия
 --------------------------------------------------------------------
  le                "HP_SiteScope_to_Operations_Manager_Integration_by_Log_File"   enabled    0002.0000
  msgi              "HP_SiteScope_to_Operations_Manager_Integration"   enabled    0001.0000
  svcdisc           "SiteScope_Hosts_Discovery"   enabled    0001.0006

 

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Knowledge Partner
Knowledge Partner

Re: Sitescope 11.30 - OMi 10 Integration Issue

Jump to solution

As I thought

 

HP Gives you a false positive that everything is fine

 

You should however have noticed from the install policies output that something wasn't quite right

 

Error is related to policy signing tool

 

The tool was not installed for whatever reasons. So reinstall it from <SiteScope>\installation\components\oa_policy_signing_tool\<platform>

Then restart SiteScope service and try to configure the event integration again.

 

Let me know if you don't come right

 

Ciao

Regular Contributor.. osos Regular Contributor..
Regular Contributor..

Re: Sitescope 11.30 - OMi 10 Integration Issue

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It Solved my problem.  Greatly appreciated

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