praveenvvss
Member.
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Unable to integrate RUM with BSM

Hi,

I have installed RUM 9.30 and APM 9.30. When I am trying to integrate both I see the error mentioned below :

 

ERROR - Failed to publish configuration, because failed to retrieve BSM configuration

Attaching the log file below. Can somebody please help us over this.

 

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1 Reply
Micro Focus Expert
Micro Focus Expert

Re: Unable to integrate RUM with BSM

Hi,

It looks like the Engine cannot communicate with BSM, so can't register and receive its configuration.  Can you check that you can connect to BSM from the Engine?  Try logging into BSM from a Browser on the Engine.

Regards,

Tim

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