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Add 64bit support for ArcSight ESM console 7.0.x on macOS 10.15+

Idea ID 2705821

Add 64bit support for ArcSight ESM console 7.0.x on macOS 10.15+

ArcSight console is not working on macOS 10.15+, because it is 32bit application. We need 64bit version of ArcSight Console on macOS 10.15+.

5 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Accepted

We are actively working on this as part of the March 2020 release of ESM.  The console application is actually a 64-bit application however it appears we've done something wrong in compiling the icon which alerts the OS whether the app is 32- or 64-bit.  In the meantime you can still run the console using the following steps:

  1. Open Terminal
  2. cd /Applications/arcsight/Console/current
  3. ./arcsight console

Hope that helps!

Cadet 1st Class Cadet 1st Class
Cadet 1st Class

Yes, it works. The only thing we hade to change was the folder to /Applications/arcsight/Console/current/bin .

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

As an update, our next release of ESM, version 7.2.1, will be delivered at the end of April and will contain a fix for this issue.  As mentioned previously, the application itself is a 64-bit application, however the launcher application was not tagged as such. 

Cadet 1st Class Cadet 1st Class
Cadet 1st Class

That's good news. I updated all to 7.2.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Delivered

This is delivered as part of the ESM 7.2.1 release in April 2020. 

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