Smart Connector Support for Cisco Identity Services Engine 2.6

Idea ID 2804522

Smart Connector Support for Cisco Identity Services Engine 2.6

Hi Team,

We have integrated Cisco Identity Services Engine Version 2.6 in our Arc Sight following  Cisco Identity Services Engine System log Config guide however we are having some parsing issues. We had raise a case with Micro focus however they have suggested to raise request for this issue here. Please develop a connector which will support Cisco Identity Services Engine version 2.6.

Regards,

Aditya

3 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Under Consideration

Greetings,

We are evaluating this idea under JIRA ID: CON-24342.

In the meantime, it would expedite the development process, if you could upload sample log files by opening a support ticket, linking it to the JIRA ID above.

Thank you,

Emrah Alpa
Sr. Product Manager | ArcSight Global Content & Connectors
Micro Focus

Super Contributor.
Super Contributor.

@Emrah Alpa 

I have a support ticket opened with raw events attached (Service Request ID # SD02717167).

This Cisco ISE version was released on 02/19/2019...Over a year and a half ago....The fact that it's not yet supported and this request is being classified as "under consideration" is scary.  This is a major vendor and a popular product solution.  It's not some obscure solution.  This same FR has been submitted by at least 3 other customers.  Do you believe 1.5 years is and acceptable SLA for product/parser releases? No more excuses, please prioritize this FR accordingly and just get it done.

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