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Support of ESM Console on MacOS 11 Big Sur

Idea ID 2839662

Support of ESM Console on MacOS 11 Big Sur

Status: New Idea Submitted by Lieutenant on ‎2020-11-15 13:59

ESM Console (7.2.1 or 7.3 tested) is not working on new version of MacOS operating system 11 (Big Sur). There is only one error message in console.err.<timestamp>.txt:

<CODE MAP: 'A2648'>
<ArcSight Version: 7.2.1.2648.0>
Exception in thread "main" java.lang.NoClassDefFoundError: com/apple/mrj/MRJAboutHandler
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.arcsight.ui.Util.getObjectInstance(Util.java:810)
at com.arcsight.ui.ASWorkBench.main(ASWorkBench.java:467)
Caused by: java.lang.ClassNotFoundException: com.apple.mrj.MRJAboutHandler
at java.net.URLClassLoader.findClass(URLClassLoader.java:382)
at java.lang.ClassLoader.loadClass(ClassLoader.java:419)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352)
at java.lang.ClassLoader.loadClass(ClassLoader.java:352)
... 4 more

It is possible to fix it?

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2 Comments
brettpladna81
Ensign Ensign
Ensign
‎2020-11-15 21:44
‎2020-11-15 21:44

I get the same error for console 7.2 patch 1

p_stepan
Cadet 3rd Class
Cadet 3rd Class
‎2021-01-13 17:36
‎2021-01-13 17:36

Same for version 7.4.0.2675.0

Please fix this. We cannot use ESM console (7.2, 7.3 and 7.4) on Big Sur at all. Thanks.

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