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Contribute to our knowledge base "Tips & Information"

Contribute to our knowledge base "Tips & Information"

Every community member is invited to contribute to this Knowledge Base by writing an article, nominating good posts you find in the community and/or adding comments to the existing articles. This Knowledge Base is a resource developed and monitored by the community members to benefit potential, new and existing users. Join with us in the effort and become a content contributor or moderator!

Attached, please find document outlining the process: "How to Create and Publish a Tips & Information Article in the community".


What is a knowledge base?

A knowledge base (also called a tribal knowledge base) is a collection of articles that captures and organizes helpful community information. Knowledge bases are great community resources for several reasons:

  • You can search for knowledge base articles or use special navigation links that let you browse through the community's knowledge bases.
  • After you find an article, you can add your comments.
  • Articles can contain some of the same rich media as other posts, including images and attachments.
  • Each article contains lists of contributors and related links.

Contributors could be community members whose posts or comments are used in the article, authors who put the article together, or editors who reviewed or refined it. Related links take you to posts that were used in the article or other posts that the authors thought you might find helpful or interesting, including forum messages, blog articles, and ideas


How do I nominate content for a knowledge base?

If you find great community material (helpful questions and answers or just plain useful information), you can nominate it as a knowledge base article. The people responsible for your community's knowledge base evaluate your nomination, and if it's accepted, knowledge base authors can use it as the basis for a knowledge base article.

To nominate content:

  1. Go to the topic you want to nominate.
  2. Click Topic Options > Nominate to Knowledge Base.

 Any questions? Please get back to the community folks!

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Some content on Community Tips & Information pages is not officially supported by Micro Focus. Please refer to our Terms of Use for more detail.
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