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PeSeKa Honored Contributor.
Honored Contributor.
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ArcMC installation successfull, but not working!

Hello,

I have a problem with the arcmc. After installing the 2.80 software, on my centos7 server, the services do not go up. Here is the problem:

 

[root@arcmc bin]# ./arcmcd status

Process 'apache' running
Process 'aps' initializing
Process 'postgresql' Connection failed
Process 'web' initializing



---------------

./arcmcd restart
Stopping all components...
....
arcmc stopped successfully.
Starting all components...
..............................................................
Error: Failed to start arcmc.

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And when I try to open the web page, I have the following result:

"The application is currently unavailable. Please retry shortly."

thanks

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Micro Focus Expert
Micro Focus Expert

Re: ArcMC installation successfull, but not working!

Hello @PeSeKa ,

Is this an upgrade or a clean installation and it never starts when booting up the first time?

I would recommend starting by tailing the server.log while starting up the system, ensure all services are stopped first and check "ps -ef" that no ArcSight services is still hanging, then start everything up.

If server.log returns too much informational messages, feel free to grep for "ERROR" and it should be a bit more clear on what the issue is.

Please let me know if you manage to get it resolved!

 

 

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All topics and replies made is based on my personal opinion, viewpoint and experience, it does not represent the viewpoints of MicroFocus.
All replies is based on best effort, and can not be taken as official support replies.
//Marius
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