joshguillarte Respected Contributor.
Respected Contributor.
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ArcSight Logger - Can't Login - Session 'timeout' on login

Hi Community,

Pls. Help,

We tried Updating the logger from version 6.1 to 6.2. it took around 2 hours then the web restarted and logs us out.

We tried loging in but it returns to the login page. I've notice the it says "session time out" before redirecting us back to login page.

SSH is accessible and all processes are running.

 

Has anyone experienced this case?  What do I do? 

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ABader Super Contributor.
Super Contributor.

Re: ArcSight Logger - Can't Login - Session 'timeout' on login

Hello,

login via SSH and stop all services and start is again.

in most cases it helps.

kind regards

Andreas

 

 

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