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Regular Contributor.. Saurabh H Regular Contributor..
Regular Contributor..

ArcSight Silent connector installation issue

Hi Team,

We are performing ArcSight Silent connector installation to add the windows devices by installing the connector on the same machine and created a batch file for the connector service execution.

All setup execution is successful but we are observing agent.lock files are getting created under <ArcsightHome>/current/home. every time we are deleting the lock files and need to kill the java process for a successful installation.

Can anyone help me to understand why its getting created at first. while instating the connector in silent mode.



Saurabh H

1 Reply
mschleich Acclaimed Contributor.
Acclaimed Contributor.

Re: ArcSight Silent connector installation issue

Hi Saurabh,


It is normal, this lock is to prevent the connector to be relaunched again and again.

It is a security to prevent loop. Directly you install the connector as a service, you won't have this problem.

With the service, it is easier to manage when the server restart or crash (automatic restart)



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