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Absent Member.
Absent Member.
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Arcsight Express Appliance B7400 Upgrade path to the latest version

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Hi,

This is our system information:

ArcSight Express appliance B7400

OS version: RHEL 5.5

Manager version: 6.1.0.1389.0

How we can upgrade our system to the latest ESM version (6.9c) and OS release (rhel 7.1)? Is there any upgrade path? Do we need a new license?

Thanks

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Arcsight Express Appliance B7400 Upgrade path to the latest version

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This is correct only to the AE 75xx series. The AE 74xx can be upgraded to Express can be updated to Express SW 4.0 P1, but the OS cannot be upgraded.

Also note that this is not "ESM 4.0 P1" but rather "Express 4.0 P1". SW versions for Express and ESM are not interchangeable.

~ Ofer

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Super Contributor.
Super Contributor.

Re: Arcsight Express Appliance B7400 Upgrade path to the latest version

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There is no direct upgrade of the software ESM, however Express 6.9 is available for purchase for new customers and for customers who wish to upgrade their hardware.

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Honored Contributor.
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Re: Arcsight Express Appliance B7400 Upgrade path to the latest version

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Hi,

I am in B7500, i have done the upgrade to the latest version recently.

if you arcsight express is a hardware appliacnce, then you upgrade your OS maximum to 6.5 and ESM to 4.0 P1 (6.1.0.1933.1).

Thanks,

Rajkumar

Raj
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Arcsight Express Appliance B7400 Upgrade path to the latest version

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This is correct only to the AE 75xx series. The AE 74xx can be upgraded to Express can be updated to Express SW 4.0 P1, but the OS cannot be upgraded.

Also note that this is not "ESM 4.0 P1" but rather "Express 4.0 P1". SW versions for Express and ESM are not interchangeable.

~ Ofer

View solution in original post

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Contributor.
Contributor.

Re: Arcsight Express Appliance B7400 Upgrade path to the latest version

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Hello, I have 7526 and want to upgrade to 6.9, is this possible ?

Where can I search for the upgrade ? I don't see it in my downloads ? do you know the name of the package ?

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