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neo32 Contributor.
Contributor.
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Arcsight database pc, starts with errors

Hello,

I want to configure partitions with a command arcsight database pc, but at the time of setting, in step "Specify the number of days that new partititons are created in advance and that past partitions will be retained in database for active use and in offline archivefor long-term storage." and etc.. gives an error message : "Internal error(java.lang.NullPointerException)" as in the screenshot.

who faced such a problem?DB PC error.JPG

P.S. This is i see in log :

[2018-09-05 11:06:14,168][INFO ][default.com.arcsight.install.installdatabase.DatabaseConfigurationWizard][process] -----------------------------------------------
[2018-09-05 11:06:14,168][INFO ][default.com.arcsight.install.installdatabase.DatabaseConfigurationWizard][process] Processing NEXT for panel 'partitionConfigurationPanel'... 
[2018-09-05 11:06:14,168][INFO ][default.com.arcsight.install.installdatabase.DatabaseConfigurationWizard][process] -----------------------------------------------
[2018-09-05 11:06:14,168][INFO ][default.com.arcsight.common.persist.oracle.OracleDatabaseInfoBroker][getPartitionConfiguration] Retrieving the current partition configuration ...
[2018-09-05 11:06:14,183][ERROR][default.com.arcsight.common.persist.oracle.OracleDatabaseInfoBroker][getPartitionConfiguration] The partition configuration table is empty!
[2018-09-05 11:06:14,183][ERROR][default.com.arcsight.common.persist.oracle.OracleDatabaseInfoBroker][getPartitionConfiguration] Unable to retrieve the current partition configuration!
[2018-09-05 11:06:14,183][ERROR][default.com.arcsight.common.persist.oracle.OracleDatabaseInfoBroker][getPartitionConfiguration] Cause: com.arcsight.common.persist.PersistenceException: The partition configuration table is empty!
[2018-09-05 11:06:14,183][ERROR][default.com.arcsight.install.installdatabase.OracleConfigurationPanels][getSavedPartitionConfiguration] 
com.arcsight.common.persist.PersistenceException: Unable to retrieve the current partition configuration!
	at com.arcsight.common.persist.DatabaseInfoBrokerBase.getPartitionConfiguration(DatabaseInfoBrokerBase.java:652)
	at com.arcsight.install.installdatabase.DatabaseConfigurationPanels.getSavedPartitionConfiguration(DatabaseConfigurationPanels.java:2981)
	at com.arcsight.install.installdatabase.DatabaseConfigurationPanels.access$400(DatabaseConfigurationPanels.java:62)
	at com.arcsight.install.installdatabase.DatabaseConfigurationPanels$21.processNext(DatabaseConfigurationPanels.java:1693)
	at com.arcsight.install.wizard.WizardProcessorBase.process(WizardProcessorBase.java:498)
	at com.arcsight.install.wizard.swing.BaseWizardPanelImpl$5.run(BaseWizardPanelImpl.java:275)
Caused by: com.arcsight.common.persist.PersistenceException: The partition configuration table is empty!
	at com.arcsight.common.persist.DatabaseInfoBrokerBase.getPartitionConfiguration(DatabaseInfoBrokerBase.java:599)
	... 5 more
[2018-09-05 11:06:14,183][ERROR][default.com.arcsight.install.installdatabase.DatabaseConfigurationWizard][process] 
java.lang.NullPointerException
	at com.arcsight.install.installdatabase.DatabaseConfigurationPanels$21.processNext(DatabaseConfigurationPanels.java:1695)
	at com.arcsight.install.wizard.WizardProcessorBase.process(WizardProcessorBase.java:498)
	at com.arcsight.install.wizard.swing.BaseWizardPanelImpl$5.run(BaseWizardPanelImpl.java:275)
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neo32 Contributor.
Contributor.

Re: Arcsight database pc, starts with errors

no one has ever experienced anything like this?

my system requirements is:

Microsoft Windows Server 2008 R2 Enterprice SP1

ArcSight 5.0 SP2

Oracle 11g

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