Connector Appliance web UI
I have just taken over duties as manager of our company's Arcsight architecture and am currently reviewing all connectors through the ConnApp web user interface.
I cannot help but notice a quite long delay whenever I click on a connector. The info will appear after 1-2 minutes, sometimes more. The CPU of the machine is well below 10% so I am wondering what could be causing this delay.
Or is this normal? If not has anyone ever experienced this?
Thank you for your reply but that is not what I am looking for.
As mentioned I'd like to know if it's normal to notice a rather long delay for the connector`s info to appear when I click on the name.
BTW, this is in the ConnApp`s "Manage" section.
What type of connector is it, and how what is it's current throughput?
Even though your overall system CPU is down, that one connector may be overloaded and thus not responsive enough.
Go to Setup->System Admin->Process Status and see what the CPU and memory usage is for that specific connector (and the web as well).
We had one connector that was pulling in lots of data and applying a huge number of FilterOut logic, and increasing the memory allocated to that specific container/connector helped a lot.
Another thing to look at is the system memory. We have had this happen in the past as well when the server runs out of memory due to a container hanging up, the network was pulled out from under it and needed to be rebooted etc. The gauges in the top left aren't always accurate. I would recommend reviewing Setup->System Admin->Process Status when you want more accurate info.
Thank you so much for the reply.
I am having this issue with ALL of the connectors.
The current usage seems pretty low from what I can see. It seems like a network issue to me.
Well I had a colleague monitor the memory usage while I was browsing connectors and the overall usage did not move one bit... Darn.
This looks more and more like a network issue...